Annie joined Tenant Law Group in November 2020 and has excelled in various roles, including Client Intake Specialist, Client Engagement Specialist, Executive Assistant & Office Manager, and Operations Accountability Lead. She now serves as a Case Management Assistant, acting as a first point of contact for client inquiries, providing regular status updates, and working closely with Attorneys and Paralegals to deliver essential administrative support. Annie is committed to ensuring clients feel supported throughout their cases and that matters progress efficiently toward resolution.

Annie received a bachelor’s degree in Medicine from the University of Monterrey, Mexico in December 2015. Before joining Tenant Law Group, she worked as an Operations Manager for an outdoor advertising company in San Antonio. There, she managed and directed team activities; monitored progress; collaborated with business partners; and assisted with issue escalation, solution determination, and issue resolution.

Before that, she also worked as an Operations Supervisor for one of the world’s leading providers of broadband satellite services. There, she provided leadership and management to associates; trained and developed a supervisory team; coached and mentored team supervisors; and supervised multiple teams for clients.

A goal-oriented person, Annie enjoys being part of a team, has an eye for detail, and works tirelessly for a positive client experience.

She enjoys reading, listening to music, and painting. When she is not working, she enjoys practicing calligraphy and lettering.

Annie speaks native Spanish, fluent English, some Portuguese, and some French.